Securus Technologies

  • Sales Engineer

    Job Locations US-TX-Carrollton
    Job ID
    # of Openings
    Sales and Sales Related
  • Overview

    Job Purpose:

    Responsible for technical and business requirements, discovery, proposal preparation support and technical presentations to customers for Securus’ full suite of products and solutions. Serves as account team technical lead for: solution design / engineering / consulting and proactively leverages other resources within the organization as needed to address customer technology needs.


    Essential Duties:

    • Support sales with solution selling into prospects and current account base
    • Partner with sales to plan, prepare and execute on strategic deals in complex sales cycles
    • Create technical design for complex sales opportunities
    • Successfully match customer pain/requirements to proposed solutions
    • Create and deliver powerful presentations and demos that clearly communicate the uniqueness of the value proposition and differentiate our offer vs a competitor
    • Provide technical input to RFP/RFI responses including how systems integrate into customer environment
    • Collect and document competitive intelligence
    • Assist with training sales of Securus’ products and features

    Knowledge, Skills, and Abilities:

    • Ability to forge strong, long-lasting relationships with Sales Executives
    • Ability to creatively explain and present complex concepts in an easy to understand manner
    • Solid technical background with understanding and/or hands-on experience in software development and web technologies
    • Excellent written and verbal communication skills
    • Excellent presentation and creativity skills
    • Consultative selling and customer questioning techniques in order to identify new opportunities to sell within existing accounts and maintain the role of trusted advisor to both the customer and the sales team
    • Effective presentation, analytical, communications and customer relationship skills
    • Proficiency with MS PowerPoint and Visio
    • Strong project management skills
    • Ability to work autonomously on multiple projects and associated deliverables
    • Time management skills are a critical requirement
    • Willingness to travel


    Minimum Qualifications:

    • Bachelor's Degree in Engineering or equivalent education and 5 + years of experience in sales engineering, systems engineering (Cloud, Hosting, Managed Services, Networking Services, Telephony, IP Networking Equipment), and/or sales
    • Experience with the following:
    • Managed Hosted Services, infrastructure solutions, networking technologies
    • System integrations
    • Security and WAN technologies
    • Unified Communications (Voice and VoIP) technologies and products, customer premises communication (data, video, voice) equipment

    Preferred Qualifications:

    • Industry leading certifications preferred (Cisco, Adtran and others)
    • Experience in selling technology to government agencies
    • Experience with the following:
    • Internetworking designs and their applications, to include Hosted Services, Cloud, Virtualization, Infrastructure Solutions, Specialized Enterprise Application Suites, IP Subnetting and Complex Routing Techniques on LAN/WAN networks, IP Telephony, Security, Network Diversity Applications and other technical skills

    Physical Requirements:

    Standing, sitting, walking, speaking, listening, bending, reaching, pushing, pulling, lifting, grasping and manipulating tools, typing, using peripheral computer tools.  May be required to lift up to 25 pounds. 



    It is the Company’s policy to provide equal employment opportunity to all individuals. Securus will not discriminate against any associate or qualified job applicant with respect to any terms, privileges, or conditions of employment because of that person’s race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic or status protected under local, state or federal law, ordinance or regulation.


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