Securus Technologies

  • Sr. Product Manager

    Job Locations US-TX-Carrollton
    Job ID
    # of Openings
  • Overview

    Job Purpose:


    The Product Manager is responsible for product planning and execution throughout the product lifecycle and into ongoing management including: gathering and prioritizing product and customer requirements, defining the product vision and working closely with internal departments and external partners to ensure financial, strategic, and customer satisfaction goals are met.


    Essential Duties:

    • Develop roadmap and manage overall product strategy in order to achieve financial and strategic growth objectives
    • Drive overall go-to-market strategy for assigned products
    • Provide product Sales support
    • Ensure product pipeline supports the company’s overall strategy and goals by improving EBITDA, margins, and product capabilities. 
    • Increase EBITDA value according to annual objectives for product line
    • Increase product penetration according to annual objectives for product line
    • Increase product Key Performance Indicators (KPI’s) according to annual objectives for product line
    • Research competitor’s strategy, rates, products, and services through websites, RFP’s, and market reports. 
    • Create and maintain P&L statements for product line
    • Create, analyze, and present product profitability analysis
    • Identify market requirements and opportunities and prioritize within product line roadmap
    • Internal and external evangelist for product offering, often working directly with sales channel and key customers.
    • Create business cases and strategies for new products, existing products, and markets. 
    • Manage beta trials of new products and offerings
    • Assist RFP team with product functional and technical information
    • Evaluate product financial information and KPI metrics and document clear, accurate and testable plans
    • Maintain deep understanding of market and customer needs
    • Manage business decisions based on FCC regulations
    • Maintain detailed product documentation including functional capabilities, benefits, competitive comparison, etc.
    • Create and manage customer facing tools such as collateral, website content, presentations, videos, etc.
    • Lead and execute go-to-market for all new products and product enhancements
    • Trade show and Hospitality Event support
    • Other duties as assigned


    Knowledge, Skills, and Abilities:

    • Strong quantitative and analytical skills
    • Outstanding communication skills, both oral and written
    • Outstanding presentation skills
    • Highly proficient in Microsoft Suite including Word, Excel, and PowerPoint
    • Proven track record of successfully bringing new products to the market
    • Proven track recording successfully growing product line value
    • Demonstrable creative writing skills
    • Perform well under deadlines and be detail-oriented
    • Ability to work accurately and meet deadlines with frequent interruptions
    • Ability to work well independently as well as part of a team
    • Proactive mindset to anticipate and support changes in our business.
    • Pro-actively make decisions that improve product financial and KPI performance
    • Meet objectives with limited to moderate supervision


    Minimum Qualifications:

    • Bachelor’s Degree in Marketing or other business related field
    • 4+ years B2B Product Management experience


    Preferred Qualifications:

    • MBA Degree


    Physical Requirements:


    Standing, sitting, walking, speaking, listening, bending, reaching, pushing, pulling, lifting, grasping and manipulating tools, typing, using peripheral computer tools.  May be required to lift up to 25 pounds.


    It is the Company’s policy to provide equal employment opportunity to all individuals. Securus will not discriminate against any associate or qualified job applicant with respect to any terms, privileges, or conditions of employment because of that person’s race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic or status protected under local, state or federal law, ordinance or regulation.


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