Securus Technologies

Compliance Specialist

Job Locations US-FL-Miramar
Job ID
# of Openings


Ensure compliance with JPay's and Securus' policies and Terms of Use across all channels; and Terms of the Settlement Agreement with Florida Attorney General.


  • Ensure and track the implementation of JPay's and Securus' Terms of Use and other policies across various channels.
  • Develop and establish guidelines for compliance with the company's policies and procedures and/or quality control standards across various channels and different departments.
  • Provide and develop training resources and materials to staff and ensure that all relevant staff receive training on the company's policies.
  • Provide guidance and information by interpreting policies and procedures, answering questions and requests, and work with department heads on implementation of the company's policies and procedures.
  • Prepare reports by collecting, analyzing, and summarizing information and trends.
  • Respond to consumer complaints in a timely fashion.
  • Develop and maintain internal audit reports for the company. Interview the company's subject matter experts (SME) and department heads.
  • Develop risk mitigation strategies in conjunction with the SME's and monitor the risks to determine the effectiveness of the mitigation strategies applied.


  • Excellent verbal and written communication skills.
  • Strong problem solving skills.
  • Ability to work effectively in a team environment with associates.
  • Capability of effective planning and priority setting.
  • Bachelor's degree, or equivalent experience required.
  • 3-5 years of experience in the field of compliance, auditing, and/or project management.
  • Proficient in MS Word, MS PowerPoint , MS Excel, and MS Outlook.
  • Ability to work independently and participate in a team environment.
  • Demonstrated experience in auditing, compliance and project management is preferred.


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.


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