Securus Technologies

Collections Associate

Job Locations US-TX-Carrollton
Job ID
# of Openings


The Collections Associate will work with Sales associates by phone, mail or personal visits to collect on business to business delinquent accounts.


  • Meet performance expectations for collection efforts
  • Document all collection efforts
  • Communicate collection efforts to management
  • Work with Accounting to resolve billing errors


  • Associate Degree
  • Billing and Accounting experience
  • Telecommunications experience preferred
  • Excellent communications and persuasion skills
  • Professional and assertive phone etiquette
  • Experience with Great Planes preferred
  • Experience with Microsoft CRM preferred


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.


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