Responsible for reviewing and performing a visual audit of JPay products and services as requested by the department of corrections. This includes but is not limited to Video Visits, VideoGram’s, and mail attachments. Responsible for screening video services to ensure that violations which occur are appropriately flagged, tracked and reported to JPay so as to notify corrects staff of what has occurred with specific actionable information. JPay products and services which contain violations as specified by the department of corrections are to be tracked and reported on, capturing the customer's name, account ID, specificity of reason "clean or violation" accompanied by comments outlining why a JPay product or services was flagged as a violation.
Knowledge, Skills, and Abilities:
Standing, sitting, walking, speaking, listening, bending, reaching, pushing, pulling, lifting, grasping and manipulating tools, typing, using peripheral computer tools. May be required to lift up to 25 pounds.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.