Securus Technologies is a leading provider of telephone and software systems to the corrections industry. Our broad suite of products includes inmate communications services, investigative technologies, corrections/law enforcement/emergency information technology services, interactive voice response systems, and active global positioning systems (GPS) based offender monitoring devices. In the past two years we have invested $175 million in new technologies, products and patents and we are still growing and expanding.
Securus and its subsidiary companies employ more than 1,000 associates who serve more than 2,600 correctional facilities and law enforcement agencies in 45 states and over 850,000 inmates nationwide.
We are known in the industry for reputation, stability, services, growth, and state of the art technology.
Field Service Administrators are required to provide quality and timely Customer Service to various audiences associated with Correctional Facilities, Securus Personnel and Partners. They are to provide Administrative Services of Inmate Calling accounts and basic phone repair or may assist investigators by analyzing inmate call via SCP user interface. Service Administrators insure data integrity and proper system functionality of Inmate Calling system. Service Administrators assist Tech Support in the maintenance of computer hardware, software, and telephony equipment by providing troubleshooting results to appropriate parties.
Duties & Essential Job Functions
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.